PRIVACY
Privacy Policy
Divas Never Age® (“DNA”) is committed to protecting your privacy when you visit our Website, so we want you to know what information we collect when you visit our site, how we use that information, and how you can update it (“Privacy Policy”). We reserve the right to append or otherwise modify this Privacy Policy at any time, so please re-visit this page occasionally to check for updates.
If you choose to visit this Web site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Florida. Our business changes constantly, and our Privacy Policy and the Terms of Use will change also. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Information We Collect
We collect various types of information from our Website visitors so we can adjust our site to meet our users’ needs and expectations. Some of this information is collected automatically through cookies and other information is collected if you decide to share information about yourself and your family so we can better keep you informed about new products.
Here are the types of information we gather:
-Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests and communicating with you.
-Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses our Web site.
Information Collected Automatically
The types of information your browser or Internet session automatically sends us each time you visit our Website, which we automatically collect, include:
– Your browser.
– Your computer’s operating system.
– Your navigation path, i.e., the URLs of where you come to our site from, which of our pages you visit, and where you go as you leave.
– Your IP address.
This and other information lets us see how users are finding our Website, and it tells us which pages are visited the most often so we can make our Website more useful.
Cookies
Cookies are alphanumeric identifiers that we transfer to your
computer’s hard drive through your Web browser to enable our systems to recognize your browser, to provide certain features, and to allow storage of items in your shopping cart between visits.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Information You Provide To Us
In addition to the information automatically collected by your browser, we also collect information that you provide to us when you contact us or order a product such as your name, address, phone number, email address, gender, age, etc.
How We Use This Information
We collect this information that you provide, and may use it to make ordering from our Website easier by pre-populating contact forms with the information that you have provided. We use the information we automatically collect to help us better plan our Website to meet your needs. Information you provide to us is used for marketing purposes, and may result in follow-up communications such as alerts to new products or specials.
We share information as described below:
Businesses and Individuals: We work closely with other businesses
and individuals, and we may share information about you with those businesses and individuals.
Third-Party Service Providers: We may employ other companies and
individuals to perform functions on our behalf. Examples include providing Web site services, fulfilling orders, delivering packages, sending postal mail and e-mail, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Business Transfers: As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise).
Our Protection and Protection of Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Use and other agreements; or protect our rights, property, or safety and those of our users, and others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Your Information’s Security
Your information is protected during transmission by Secure Sockets Layer (SSL) software, which encrypts information you input.
Only the last four digits of your credit card numbers are revealed when confirming an order. Of course, the entire credit card number is transmitted to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Your Rights And Obligations
We give you access to information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.
DNA respects the privacy of users visiting our Website. In addition to our communications to you, we may use certain directory information that we have collected to send you information about products and services, or updates and other information we think may be of interest to you. Please contact us to request your name and address be removed from our lists. If you do not want to receive our e-mail marketing, please submit a request to have your e-mail address removed by emailing: Contact@DivasNeverAge.com
Legal Protections
We may disclose information about our users, including your personal information, in the event we are required to respond to subpoenas, court orders, legal process or other valid law enforcement measures; to comply with a legal obligation; at the request of governmental authorities conducting an investigation; to verify or enforce compliance with the policies governing the Website and applicable laws; or to protect the legal rights, interests, or safety of the Website, our users or others. We may also use device identifiers to identify users, and may do so in cooperation with copyright owners, internet service providers or law enforcement agencies in our discretion. Such disclosures may be carried out without notice to you.
Measures To Protect Your Information
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain features.
When you update information, a copy of the prior version may be kept for our records.
How “Cookies” Help You
When you visit our Website, we may use cookies to keep track of your information. This small piece of program code resides on your computer and stores your contact information for all of our requests for information. We do this so you are not required to re-enter your contact information as you move within our Website. You can generally opt out of the use of cookies by having your browser disable cookies or warn you before accepting a cookie. Look for the cookie options in your browser in the Options or Preferences menu. However, please be aware that some areas of the Website may not provide you with an acceptable user experience if you have disabled the use of cookies.
Log Files
Like most standard website servers, we use log files. This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Links Provided By DNA
Our Website may contain links to other websites external to our Website. When you access these external websites, the providers of the websites will have access to certain information about you. DNA is not responsible for the privacy practices or the content of any websites which we do not directly control.
Notification Of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Protection Of Children
We do not request personally identifiable information online from children under the age of 13 and we do not knowingly accept personally identifiable information from children under that age. If you are under 13 do not use our Website. If we discover that a child under 13 has submitted information to our Website, we will delete this information as soon as possible.
©2019 Divas Never Age®. All Rights Reserved
Have Questions?
Click on some of the most frequently asked questions below to see if we have your answer.
Questions About Product
1. Should I try DNA products if I have sensitive skin?
If you know that you have very sensitive skin, I recommend that before you try Divas Never Age® products, take the list of our ingredients to your doctor and make sure you’re not allergic to any of them.
Then if you decide to give our products a go, test them first! Apply a little to your wrist or behind your knee before putting any on your face to make sure you don’t have a reaction.
To view product ingredients simply visit the Divas Store, then to your desired product, and check the image with the ingredients list.
2. Which Divas product should I try first?
Each one of our products serves a different purpose. But all of them are designed to transform your skin. I suggest you use the Vitamin C Serum in the morning and the Hyaluronic Acid Serum at night. And the Eye Serum at morning and night.
3. Should I try What is the cost of shipping, and why?! if I have sensitive skin?
Flat rate shipping is $4.95 for anywhere inside the continental United States and is available for any shipment under 1lb. This flat rate shipping generally takes between 6-10 business days.
For faster shipping of shipments weighing under 1lb, we also offer priority shipping for $9.95, which generally takes between 3-5 business days.
Many customers ask why we charge these amounts, and our answer is simple: We charge exactly what is charged to us. We never add any additional fees for shipping.
We use a shipping company that guarantees on time delivery and allows you to track both shipment options. We chose this company for their fantastic service, because how they treat our customers matters to us.
We would love to offer shipping at a lower cost, and we are always looking for options to provide the best possible delivery service. As Boom! grows and we begin to get discounted rates from our shipping service, we will always pass this savings onto you. It’s our promise to you.
4. Do you auto-ship products or offer any subscriptions?
We do not auto-ship, and we do not offer any subscriptions.
If you want Divas Never Age® products, just come to the Divas Store and order them.
You will only receive what you intentionally ordered, and nothing extra. Ever!
5. Are Divas Never Age® products sold in any retail stores?
Divas! is not sold in any retail stores. We are an ecommerce business, and our products are only available online in the Divas Store.
If you’re concerned about buying skin products online, read on...
First, we have an incredible customer service and, if you are not completely satisfied with your order, we will make it right.
You can be sure that what you see is what you get.
If you have any questions, please reach out to us by email, on-site chat or phone.
6. Are your products animal tested, or do they contain any harmful ingredients?
We guarantee that none of our products or any of the ingredients in our products have been animal tested.
Our products are made organic, natural, vegan and cruelty-free ingredients and unlike other brands, we have the certifications to prove it.
We are very proud of the quality of our products, and you can know that we take the greatest care in their manufacturing.
If you have any questions at all, just reach out to us by email and we’ll back up what we say!
7. How do I become a model?
If you’re looking to become a model — go for it baby!
And this is how you do it: Get a couple very simple photos, a face shot, and a body shot. You can take them yourself or have a friend do it; you don’t need to spend tons of money on a professional photographer.
Wear very little makeup, don’t dress up, and don’t pose. Be happy, be yourself, and definitely smile.
Then go to the website of all the modeling agencies that you think you’d like to submit to, find out how to submit your photos, and send them in. That’s it!
If they call you back, maybe something will happen. If they don’t, you say, “Oh well!” and keep on walking through life being your great amazing self.
8. Do you ship internationally?
Yes we do! We are happy to tell you that we provide a flat rate of just $30.00 to ship an order of any size to nearly anywhere in the world. These orders are shipped through USPS.
For faster service, we also offer UPS 2-5 Day International shipping. Keep in mind that orders placed after 9am Eastern Time may ship the next business day.
International (outside the U.S.A.) customers must pay applicable sales tax, duty and Customs charges. Your local government determines duty and customs charges, which vary by country. Duties, taxes and/or customs fees will be an additional amount that will be collected upon delivery of your order. Unfortunately, we are unable to provide you with the exact amount you will be charged. Your order confirmation details only the charges we are collecting. Please contact your local government for specific details.
