FAQ
Have Questions?
Click on some of the most frequently asked questions below to see if we have your answer.
Questions About Divas Products
Which Divas Never Age® product should I try first?
Each one of our products serves a different purpose. But all of them are designed to transform your skin.
Morning Divas routine:
- Drink a full glass of water (water is essential when we wake up in the morning).
- Wash your face and neck, make sure your décolleté is clean.
- Apply the Divas Never Age® Vitamin C Serum with your fingertips on all three areas.
- Let it dry for a minute or two.
- Apply the Divas Never Age® Hyaluronic Acid Serum on all three areas and let it dry.
- Apply the Divas Never Age® Eye Serum around your eyes with your ring finger and let it dry.
- You may apply sunscreen and your normal make-up routine.
Night Divas Routine:
- Remove your makeup and wash your face and neck, make sure your décolleté is clean.
- Apply the Divas Never Age® Vitamin C Serum with your fingertips on all three areas.
- Let it dry for a minute or two.
- Apply the Divas Never Age® Hyaluronic Acid Serum on all three areas and let it dry.
- Apply the Divas Never Age® Eye Serum around your eyes with your ring finger and let it dry.
- If desired, follow up with a moisturizer to provide deeper hydration.
Should I try DNA products if I have sensitive skin?
If you know you have very sensitive skin, I recommend taking our list of ingredients to your doctor before trying Divas Never Age® products. It's essential to ensure you're not allergic to any of them.
If you decide to give our products a try, test them first! Apply a small amount to your wrist or behind your knee before applying it to your face to check for any adverse reactions.
To view the product ingredients, simply visit the Divas Store, select your desired product and you’ll find the ingredients list in the FAQ section below the customer reviews.
Are your products animal tested, or do they contain any harmful ingredients?
We guarantee that all our products and their ingredients are cruelty-free, having never undergone animal testing.
Our products are proudly made in the USA using organic, natural, vegan ingredients, and unlike other brands, we have the certifications to validate this commitment.
We are very proud of the quality of our products, and rest assured, we take the greatest care in their manufacturing.
If you ever have any questions or need assistance, don't hesitate to get in touch with us via email, live chat, or phone.
We're here to help and ensure you have the best experience!
How many times a day should I use Divas Never Age® serums?
Twice a day! Start your morning routine after waking up in the morning, and before bedtime.
Begin by applying the Vitamin C Serum to your face, neck, and décolleté.
Let it dry for a minute or two. Follow with the Hyaluronic Acid Serum on the same areas and finish by applying the Eye Serum around your eyes.
You can apply sunscreen or makeup afterward.
Do you auto-ship products or offer any subscriptions?
We do not auto-ship, and we do not offer any subscriptions.
If you want Divas Never Age® products, just come to the Divas Store and order them.
You will only receive what you intentionally ordered, and nothing extra. Ever!
Questions About Shipping
What is the cost of shipping, and why?
Within the continental United States, standard flat rate shipping is $4.95 and delivered after 4–8 business days in transit. Express flat rate shipping is available for $14.95 with delivery in 1–3 business days.
You’ll receive your tracking number as soon as your order ships.
As a smaller business, Divas Never Age® does not have access to bulk shipping rates.
Some businesses opt to provide "free shipping" by incorporating
shipping costs into their product prices. While we've contemplated this approach, we've decided to keep our product prices transparent rather than increasing them to offer "free shipping."
It's important to be aware that the shipping industry, as a whole, is currently grappling with exceptional challenges and delays, leading to a global slowdown in delivery times.
Regrettably, these delays are beyond our control. We continually monitor the situation and adjust delivery estimates on our checkout
page as needed.
When will my order ship?
We always strive to process and ship your order promptly. However, during peak order periods, please allow 2-3 business days for order processing and shipment, followed by the full estimated delivery window for receipt.
Do you ship outside the United States?
At the moment, we do not ship outside the United States. However, we want to let you know that we're actively working on expanding our shipping options to offer our products internationally in the near future!
Be sure to keep an eye on our social media accounts to be among the first to know!
How can I check my order tracking?
You can conveniently track your order by utilizing the link in your shipping confirmation email. Should you require further assistance, our customer service team is ready and available to provide support.
Questions About Beauty
1. How do I become a Divas Ambassador?
If you’re looking to become an ambassador of Divas Never Age®, go for it! We are very pleased to offer you an opportunity of becoming a Divas Never Age® Brand Ambassador!
We are very proud of our growing brand of anti-aging and beauty products. We love our clients and our Ambassadors are our family.
Follow the steps in this link for more information.
